In August 2016 we hired Ottos' Hardwood Floors (owner Jose Gramajo) to refinish our hardwood floors throughout our first-floor hallways, kitchen, breakfast nook and dining room. However, the project was expanded when we decided to remove a half wall which divided our kitchen from the family room as well as take our original staircase to the second floor from wall-to-wall carpeting to hardwood stairs as well as hardwood floors on the second-floor landing. The expansion of work required Jose to tear out our entire staircase, build a new staircase, and provide a new hardwood transition step from our kitchen to the family room.

I can't say enough about Jose and his crew's excellent work. Contractor's can be a challenge to work with, but Jose's knowledge and professionalism put me quickly at ease. Refinishing floors is a very messy job no matter who does it. But I must say Jose's crew did more to lessen the mess than other refinishers (we've had our floors refinished twice before) we have used in the past. His crew was reliable, punctual, and courteous. When ever I needed to talk with Jose, he would call/text me back very fast. Every night before they left they cleaned up and vacuumed as much as they could to keep our house livable. They did an incredible job on the final clean up. I would like comment on Jose's expertise and effort to find our exactly how our job should be done. Our original floors were not stained. We preferred to have a lighter, more natural look to our floors. However, over the years we were not happy of how our floors had yellowed. When I explained this to Jose, I witnessed him making a lot of calls to ensure that he could do a job that would make us happy. Apparently putting on a Swedish sealer is not the way to go when you do not have a stain on the floor. He made sure he used the right product for finishing and tested the sealer on several areas. Our previous finishers did not do this. Also, we are very happy with the new set of stairs Jose and his crew built for us. We checked with friends we new that had the same work done, but the cost was prohibitive. Jose's prices was affordable with great value. I would recommend Otto's Hardwood Floors to anyone. Also, I did notice a couple of things I wanted him to fix, and there was no problem in getting him to come out and do the work.

I am a real estate Broker l have you this company on more the 20 jobs and I have never been disappointed his work is amazing. There have bee n some floors that I thought were beyond repair and he has restored them ! Jose is always very accurate with his pricing and scheduling and extre mely honest .

I was so pleased with Otto's Hardwood Floors workmanship and attention to the things that were important to me and my family. Jose' was friendly and understanding of what I was looking for as far as color and durability. There was a little blob in the kitchen when the job was completed that he came and fixed personally-flawless. I have already referred his company to friends and neighbors, I wouldn't do this if I didn't trust the value and craftsmanship of the work being done.

Very good work, lovely result. Punctual, kept to schedule. Good price. Friendly team.

Great team. Very humble, great at their work. I hire them to refinish my hardwood floor. It's shining now. Price is much better than lot of other companies. I will definitely recommend them to my frds and family. And I will hire them again in future. Thank you so much for great work.

My budget.he started the next day .he was the perfect guy for my project.l will hire again .Jose and his crew.thanks.

Good communication. Polite team. Did the job as planned when planned. Cleaned up the job site. Very nice job .

Very happy with the job!

What an amazing experience! José and crew did an amazing job. The floors in my 1906 home desperately needed to be refinished. José worked out a schedule that met my needs. The price was fair and the quality was fantastic. Thanks, José!

Jose and his crew work fast and we appreciated that as we have small kids needing to navigate through the house! They did a great job on our floors and staircase. There were a few things that weren't communicated through the process, like our stairs not being able to be walked on after a sealer was applied (it was bed time for the kiddos, their rooms upstairs) but we all made it work. We'd recommend them to anyone and would use them again.